Not quite right? No worries. You have 30 days from delivery to send it back for a full refund or exchange, no questions asked. Simply reach out to our team at hola@cacaoconcept.com.au and we will send you everything you need to make the return easy and stress free.

Free shipping on all Australia wide orders over $200. Every order is packed with care and shipped within 2 to 3 business days. Orders within Australia typically arrive in 3 to 7 business days, with tracking sent straight to your inbox so you always know where your Cacao Concept pieces are.

Shop with confidence. All payments are processed through encrypted, PCI compliant checkout, so your card details are always protected. We accept all major credit cards as well as fast, secure options like Shop Pay and Apple Pay for a smoother checkout experience.